Move beyond complexity so your Grocery & Pharmacy locations can really move

We help you run your store end to end :

Meet disruption head on by leveraging Kalex’s award winning solutions to simplify and run your entire retail operation.

  • Enable your customers to shop and interact with your brand across multiple entry points

  • Transform your stores and improve your competitiveness

  • Bring the latest innovations online with open API architecture

What we Offer:

Innovative Software and Hardware solutions

Some people like to check out solo. Others prefer a bit of interaction with an associate. No matter how your customers like to shop, we’re the partner that helps you stay agile so it's simple to deliver.

  • Point-of-sale software solutions (whether you have one site or thousands)

  • Class leading Point-of-sale hardware & peripherals

  • Self-checkouts for Pharmacy and Grocery Stores

  • Mobile shopping

  • Class leading Pharmacy Handheld and Printing products to support fulfillment

  • Digital Signage Solutions

  • Electronic Shelf Labels

Point of Sale Software

Today’s perfect store point of sale and retail management solution is full-featured, speedy, and reliable. Retailers demand a solution that is seamless, across channels, drives loyalty, is low-cost and easy to use.

Cash registers must do more than print receipts and hold cash. The perfect POS system talks to pharmacy systems, inventory, loyalty, analytics, and accounting. Retailers carry tens of thousands of products. Whether it is sold by weight, or by each, or by vial, Keeping track of product volume and sales data will maximize profit and help avoid shrink and stock-outs.

eCommerce

Now it's simple to seamlessly close the loop between your online and in-store customer experiences. With NaviCommerce, you will get a personalized web and mobile ordering solution, powerful picking and fulfillment capabilities, and an efficient pick-up or delivery process for a consistent, end-to-end customer journey.  Our platform is directly integrated with Auto-Star Point of Sale out of the box.

Secure payments

Protect both your shoppers and your business from fraud with solutions for secure payment transactions—from the POS to the payment networks.

  • Flexible payment transaction

  • Centralized electronic payment management

  • Regulation compliance

Back office

Gain the freedom to run your operations more efficiently—even while you're out. That's because our back office solutions keep things running smoothly behind the scenes, saving you money and making it simple to take advantage of new technologies. And you'll never have to wonder how your stores are doing, since you can check in on all your data and analytics from anywhere.

  • Inventory management & replenishment

  • Forecasting

  • Central reporting

  • Product assortment & pricing optimization

  • Store system virtualization

Consumer engagement

You know those offers that make you feel like your favorite brand knows who you are and just what you need? Like the perfect recommendation or reward, at just the right time? That's what your customers want. With our loyalty and marketing solutions, that’s what you’ll be giving every one of your shoppers, helping you grow loyalty, customer lifetime value and revenue.

  • Loyalty management

  • Loyalty analytics

  • Promotion engine

  • Suggestive selling

Professional & managed services

We’re the people who want to tell the story of how your retail brand became the best in the business. We want to show how you got more efficient, delivered the future of customer experience, found better ways to invest and are the example of what success looks like—no matter how the market changes. That’s what we look forward to, every day, by providing:

  • Managed services

  • Professional services (including digital advisory services, industry packaged services & implementation services)

  • Remote monitoring & management for connected devices

  • Front-end analysis & optimization

  • On Site Technician and Repair Services

  • Custom store fixture design and manufacturing

  • Installation and Rollout Services across Canada and the US